Returns & Exchanges
At Montsand, we want you to be completely satisfied with your purchase. If your garment doesn't meet your expectations, you can return or exchange items in their original condition within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garments are unworn and unwashed.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.